Travel Protection

Travel plans can change. Flights get delayed, kids get sick, storms roll in, or emergencies pop up. Our Travel Protection Program is designed to make sure you’re covered if the unexpected affects your vacation.

With Travel Protection, you can book confidently knowing you won’t lose out if plans take a turn.

Why Add Travel Protection?

✔ Protect your trip investment, receive reimbursement if you need to cancel for covered reasons
✔ Cover medical emergencies during travel
✔ Get help if delays, weather, or transportation issues interrupt your plans
✔ Peace of mind from booking through check-out

Simple. Affordable. Flexible.
It’s the easiest way to protect your vacation and your wallet.

You Have Options

Standard Travel Protection

Protects up to 100% of travel expenses for all covered trip cancellation or interruption reasons listed in the policy documents. These would be instances such as an illness or injury to someone in your traveling party, death in the family, hurricanes resulting in mandatory evacuations, and many more benefits. 

•       Cost: 7.0% of the trip cost (includes all non-refundable fees)
•       Available to residents of the US and Canada, excluding Quebec
•       Can be purchased at the time of booking or up to 30 days prior to the start date
•       If booking within 30 days of the start date, it must be purchased at the time of booking
•       Cannot be purchased on the same day as the trip start date

 Sample Policy HERE

Cancel For Any Reason Travel Protection

Protects up to 100% of the travel expenses for all covered trip cancellation or interruption reasons listed in the policy documents. These would be instances such as an illness or injury to someone in your traveling party, death in the family, hurricanes resulting in mandatory evacuations, and many more benefits (OR) up to 60% of the travel expenses for trip cancellation reasons NOT listed in the policy. 

•       Cost: 10.8% of the trip cost (includes all non-refundable fees)
•       Available to residents of the US and Canada (Not available to residents of NY, WA, Puerto Rico, the US Virgin Islands, or Quebec)
•       Must be purchased at the time of booking or within 14 days of booking if more than 30 days from the trip start date
•       Cannot be purchased within 30 days of the trip start date
•       Must cancel the reservation at least 2 days prior to the start date if filing a claim

Sample Policy HERE

What’s Included

Below is a look at what Travel Protection covers. Consult your specific policy for up-to-date inclusions. 

Trip Cancellation / Interruption

• Illness, injury, or medical emergencies
• Death of a traveler or immediate family member
• Severe weather preventing travel
• Required work-related emergencies (e.g., mandatory overtime, job transfer)
• Travel carrier delays or cancellations 

Travel Delays

• Weather cancellations
• Airline delays
• Travel carrier shutdowns
• Additional lodging, meals, and transportation

Medical Assistance

• Emergency medical expenses
• Emergency evacuation/transport
• 24/7 travel assistance hotline

 Lost or Delayed Baggage

• Reimbursement for lost, stolen, or delayed luggage
• Replacement of essential items

What’s Not Covered

To keep things clear and transparent, here are examples of exclusions:

• Pre-existing medical conditions (unless waiver applies)
• Voluntary or personal-choice cancellations
• Traveling against medical advice
• High-risk activities not covered in the policy
• Any reason not listed under the plan’s covered events

A full list of exclusions is available in the policy document below.

How Travel Protection Works

1. Add Protection During Booking

Add Travel Protection at checkout; it’s quick and easy.

2. Something Unplanned Happens?

Contact the 24/7 assistance team or file a claim online.

3. Receive Reimbursement

Covered claims are processed quickly, with reimbursement sent directly to you.

How to File a Claim

• Online: Submit documentation, receipts, or proof of loss
• By Phone: Call the claims help line for assistance

(Provide your insured certificate number when filing.)

Frequently Asked Questions

Do I have to purchase Travel Protection?

No. It is completely optional. But we highly recommend it, especially during peak seasons or uncertain travel periods.

Can I add it after I book?

Yes, travel insurance can be added up to 14 days after the reservation is booked, provided you are not within 30 days of arrival. Contact our team, and we’ll be happy to help.

Does Travel Protection cover hurricanes or tropical storms?

Yes, if the storm has not already been named at the time you purchase the plan.

Who provides the coverage?

Our Travel Protection is backed by Rental Guardian, a licensed and reputable insurance provider.

How do I contact Rental Guardian?

For US & Non-US travelers - Claims/Policy & Coverage

• Within US/Canada: 833-610-0736 (Monday-Friday)
• Outside of US/Canada: 843-494-5909 (Monday-Friday)

24/7 Emergency Travel Assistance while on your trip:

• Within US/Canada: 833-425-5099
•  Outside of US/Canada: 603-952-2684